:root{--rc-primary:#b11226;--rc-primary-dark:#8f1020;--rc-primary-soft:#fff4f6;--rc-bg:#f3f4f6;--rc-card:#ffffff;--rc-text:#1f1f24;--rc-muted:#6b7280;--rc-border:#ececef;--rc-shadow:0 8px 24px rgba(17, 24, 39, 0.06);--rc-radius-xl:26px;--rc-radius-lg:20px;--rc-radius-md:16px;--rc-radius-sm:12px}*{box-sizing:border-box}body,html{margin:0;padding:0;font-family:"Segoe UI",Arial,sans-serif;background:linear-gradient(180deg,#eef1f5 0,#f7f8fa 100%);color:var(--rc-text)}.help-page{width:100%}.help-topbar{display:none}.help-container{width:min(920px,calc(100% - 32px));margin:28px auto 60px}.help-hero-card{background:#fff;border:1px solid var(--rc-border);border-radius:var(--rc-radius-xl);box-shadow:var(--rc-shadow);padding:30px 26px;text-align:center;margin-bottom:18px}.help-hero-icon{width:84px;height:84px;border-radius:50%;margin:0 auto 14px;display:flex;align-items:center;justify-content:center;background:linear-gradient(135deg,var(--rc-primary),var(--rc-primary-dark));color:#fff;font-size:2rem;box-shadow:0 14px 28px rgba(177,18,38,.18)}.help-hero-card h1{margin:0 0 8px;font-size:clamp(2rem,3.6vw,3rem);line-height:1.12;color:var(--rc-primary-dark);font-weight:800}.subtitle{max-width:700px;margin:0 auto;font-size:1rem;line-height:1.7;color:var(--rc-muted)}.help-card{background:#fff;border:1px solid var(--rc-border);border-radius:24px;box-shadow:var(--rc-shadow);padding:22px;margin-bottom:18px}.card-head{margin-bottom:14px}.section-chip{display:inline-flex;align-items:center;justify-content:center;min-height:32px;padding:7px 12px;border-radius:999px;font-size:.8rem;font-weight:800;background:var(--rc-primary-soft);color:var(--rc-primary-dark);border:1px solid #f1d8de;margin-bottom:10px}.card-head h2{margin:0;font-size:1.35rem;color:var(--rc-primary-dark);font-weight:800}.help-search{display:flex;align-items:center;gap:10px;background:#faf7f8;border:1px solid #eadde1;border-radius:16px;padding:0 14px}.help-search i{color:var(--rc-primary);font-size:.95rem}.help-search input{width:100%;border:none;background:0 0;min-height:52px;font-size:.96rem;color:var(--rc-text);outline:0}.faq-item{background:#fff;border:1px solid var(--rc-border);border-radius:16px;padding:16px;margin-bottom:12px}.faq-item:last-child{margin-bottom:0}.faq-item h3{margin:0 0 6px;font-size:1rem;color:var(--rc-primary-dark);font-weight:800}.faq-item p{margin:0;color:#4b5563;font-size:.95rem;line-height:1.65}.contact-info{list-style:none;margin:0;padding:0}.contact-info li{display:flex;gap:12px;align-items:flex-start;padding:12px 0;border-bottom:1px solid #f0f1f4}.contact-info li:last-child{border-bottom:none;padding-bottom:0}.contact-icon{width:38px;height:38px;border-radius:12px;background:var(--rc-primary-soft);border:1px solid #f1dfe4;color:var(--rc-primary);display:inline-flex;align-items:center;justify-content:center;flex:0 0 38px}.contact-info strong{display:block;margin-bottom:3px;color:var(--rc-primary-dark)}.contact-info a,.contact-info span{color:#4b5563;text-decoration:none;line-height:1.55}.form-section form{display:flex;flex-direction:column;gap:10px;margin-top:8px}.form-section label{font-size:.95rem;font-weight:800;color:var(--rc-primary-dark)}.form-section input,.form-section textarea{width:100%;padding:14px 15px;font-size:.95rem;border:1px solid #eadde1;border-radius:16px;background:#fff;color:var(--rc-text);outline:0;transition:border-color .2s ease,box-shadow .2s ease}.form-section input:focus,.form-section textarea:focus{border-color:#cd7b8f;box-shadow:0 0 0 4px rgba(177,18,38,.08)}.form-section textarea{resize:vertical;min-height:120px}.form-section button{min-height:52px;margin-top:6px;background:linear-gradient(135deg,var(--rc-primary),var(--rc-primary-dark));color:#fff;border:none;border-radius:999px;font-size:.96rem;font-weight:800;cursor:pointer;box-shadow:0 12px 22px rgba(177,18,38,.18)}.success-msg{margin-bottom:12px;padding:12px 14px;border-radius:14px;background:#eef9f1;color:#178c4d;border:1px solid #d0ecd8;font-weight:700}.overlay-success{position:fixed;inset:0;background:rgba(17,24,39,.46);backdrop-filter:blur(8px);display:none;justify-content:center;align-items:center;z-index:10000;padding:18px}.overlay-content{width:min(400px,100%);background:#fff;border:1px solid var(--rc-border);border-radius:24px;padding:28px 20px 22px;text-align:center;box-shadow:0 24px 50px rgba(17,24,39,.18);position:relative}.overlay-icon{width:74px;height:74px;border-radius:50%;margin:0 auto 14px;background:#ebf8ef;border:2px solid #d0eed9;color:#1ea54c;display:flex;align-items:center;justify-content:center;font-size:2rem}.overlay-content h3{margin:0 0 8px;font-size:1.4rem;color:var(--rc-primary-dark)}.overlay-content p{margin:0;color:#4b5563;line-height:1.6}.close-btn{position:absolute;top:10px;right:14px;background:0 0;border:none;font-size:1.8rem;cursor:pointer;color:var(--rc-primary)}@media (max-width:992px){.help-container{width:calc(100% - 20px);margin:18px auto 40px}}@media (max-width:768px){body,html{background:#f3f4f6}.main-navbar,footer{display:none!important}body{padding-top:68px}.help-topbar{position:fixed;top:0;left:0;right:0;z-index:9999;height:64px;background:rgba(255,255,255,.97);backdrop-filter:blur(10px);border-bottom:1px solid #ececef;display:flex;align-items:center;justify-content:space-between;padding:0 14px;box-shadow:0 2px 10px rgba(0,0,0,.04)}.help-back-btn{width:36px;height:36px;border-radius:12px;border:1px solid #e8e8ec;background:#fff;color:var(--rc-primary);text-decoration:none;display:inline-flex;align-items:center;justify-content:center;flex:0 0 36px;box-shadow:0 3px 10px rgba(0,0,0,.05)}.help-back-btn i{font-size:14px}.help-topbar-title{margin:0;flex:1;text-align:center;font-size:1.08rem;font-weight:800;color:var(--rc-primary-dark)}.help-topbar-space{flex:0 0 36px}.help-container{width:calc(100% - 12px);margin:0 auto 20px;padding-top:10px}.help-hero-card{border-radius:22px;padding:22px 14px;margin-bottom:14px;box-shadow:0 4px 18px rgba(0,0,0,.05)}.help-hero-icon{width:72px;height:72px;font-size:1.7rem;margin-bottom:12px}.help-hero-card h1{font-size:1.6rem;margin-bottom:8px}.subtitle{font-size:.92rem;line-height:1.6}.help-card{border-radius:20px;padding:16px 14px;margin-bottom:14px;box-shadow:0 4px 18px rgba(0,0,0,.05)}.card-head h2{font-size:1.1rem}.help-search{border-radius:14px}.help-search input{min-height:48px;font-size:.94rem}.faq-item{border-radius:14px;padding:14px}.faq-item h3{font-size:.95rem}.contact-info a,.contact-info span,.contact-info strong,.faq-item p{font-size:.91rem}.form-section label{font-size:.92rem}.form-section input,.form-section textarea{border-radius:14px;padding:13px 14px;font-size:.94rem}.form-section button{min-height:48px;border-radius:14px;font-size:.94rem}.overlay-content{border-radius:22px;padding:26px 16px 20px}.overlay-icon{width:68px;height:68px;font-size:1.8rem}.overlay-content h3{font-size:1.2rem}.overlay-content p{font-size:.92rem}}@media (max-width:420px){body{padding-top:64px}.help-topbar{height:60px;padding:0 12px}.help-topbar-title{font-size:1rem}.help-container{width:calc(100% - 10px)}.help-card,.help-hero-card{border-radius:18px}.help-hero-card h1{font-size:1.4rem}.faq-item h3{font-size:.92rem}.faq-item p{font-size:.89rem}}.help-hero-card{position:relative;padding-top:50px!important;overflow:visible!important}.help-hero-icon{position:absolute;top:-35px;left:50%;transform:translateX(-50%);width:70px;height:70px;border-radius:50%;background:linear-gradient(135deg,#b11226,#8f1020);display:flex;align-items:center;justify-content:center;z-index:10}.help-hero-icon i{color:#fff!important;font-size:28px}.help-hero-card h1{margin-top:10px}@media (max-width:420px){.help-hero-card{padding-top:45px!important}.help-hero-icon{width:60px;height:60px;top:-30px}.help-hero-icon i{font-size:24px}}